Yeah, the bald guy is me, taken where I was working at the time.

This is sort of based on a real life event.  When the “I Love You” virus first came out, no one was particularly worried.  We used a text based reader called PINE for e-mail.  There was no danger of attachments getting run by accident or through a security flaw.  Unless someone decides to save the attachment, download it to his workstation, and turn off the anti-virus software to see what it is.

↓ Transcript
Ace donned a wireless headset to answer the call, "This is Ace, how can I help you?"

"Ace, this is Andy," said the voice on the other end.

Andy continued, "I hate to tell you this, but you've got an infected system again. It's spewing the "ImHot4U" e-mail virus.

"Oh for...," Ace began, "Who would bypass the firewall, disable his anti-virus software, and still be enough of an idiot to fall for that old gag"

"Ace," said Andy. "We both know that's a rhetorical question."